WildCard accepts the challenges and provides the customers with highly effective services. With experience including small captive establishment’s to large outsourcing centers, BPOs and KPOs, we understand the depth of various technological and operational requirements running a contact center.
WildCard has fostered strategic partnerships with most contact center technology OEMs and is able to offer best-in-breed solutions. With our knowledge, skill and experience we are able to bring together various components to offer a flawless experience to our customers' end-customers.
Our customers are provided by world class facilities:
- Voice – inbound/outbound/Blended
- Self-service solutions
- Multimedia management
- Video based contact centers
- CRM integrations
- Social media integration
- Quality/compliance solutions
- Back office automation
- Packaged applications
- Work force optimization solutions
- WildCard professional services for custom requirements